Shipping Policy

Last Updated: June 2026

At Rudra Origins, every piece is thoughtfully handcrafted and carefully prepared before being shipped. We are committed to delivering your order safely and efficiently.

Shipping Locations

We currently ship across:

  • India
  • Nepal

Additional international shipping destinations may be introduced in the future.

Processing Times

Orders are typically processed within 1–3 business days after payment confirmation.

During peak periods, product launches, festivals, or promotional events, processing times may be slightly longer.

For bespoke, personalised, or custom-made items, additional production time may apply.

Delivery Times

Standard shipping generally takes:

India

3–7 business days

Nepal

3–7 business days

Delivery times may vary depending on:

  • Delivery location
  • Courier partner availability
  • Weather conditions
  • Public holidays
  • Regional disruptions beyond our control

While we aim to meet estimated delivery times, they are not guaranteed.

Shipping Charges

Shipping charges are calculated at checkout.

Free Shipping

We offer free standard shipping on orders above:

₹10,000 INR or 16,000 NPR

For orders below this value, applicable shipping charges will be displayed during checkout.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

Rudra Origins cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect shipping details provided during checkout.

Damaged Shipments

If your order arrives damaged during transit, please contact us within 48 hours of delivery.

To assist with our investigation, we may request:

  • Photographs of the product
  • Photographs of the packaging
  • Order details

Where damage is confirmed to have occurred during transit, we will work with you to provide an appropriate resolution.

Contact Us

For shipping enquiries, please contact us through our website contact form or via our customer support email.

Shopping cart close